Every organization gets things done through people. Effectively influencing employees to achieve maximum productivity and performance is the hallmark of effective leaders, which is what you’ll learn in this online course.
| Schedule | This class meets from 8:30 a.m. - 4:30 p.m. on scheduled days. There will be a one hour break for lunch. |
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| Related Programs |
Every organization gets things done through people. Effectively influencing employees to achieve maximum productivity and performance is the hallmark of effective leaders. It’s a skill that is built over time, often based on trial and error. That trial and error can be minimized, though, through the insights and perspectives of industry experts and your peers.
In this course, attendees will learn how to:
- Diagnose performance issues and uncover underlying employee motivations.
- Apply best practices for providing recognition and rewards.
- Improve the performance evaluation and feedback process.
- Shape positive employee attitudes and strengthen employee engagement.
- Effectively coach staff to influence desired actions.
- Learn how to influence people to get the results you want.
Even experienced managers will benefit from the recent developments, expert insights, shared experiences and group discussions delivered in this program.
This course can be taken individually or as part of the Supervisory Management Certificate Program. This is an elective course. Take three core classes plus three electives in five years to earn your certificate.
Who should attend
Managers, supervisors, project managers, team leaders, business owners, aspiring managers and supervisors, and anyone who manages the work of others.
Instructors
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Bob Pecor, a professional effectiveness consultant, helps people identify solutions to performance problems focused on both the individual and the organization. His lifelong interest in understanding “why people do what they do” drives his commitment to helping people achieve results.